Here are a couple:
Two of the buildings are our main priorities so to speak. There is the flagship which is where we live, and mini-me down the road. Owned by the same people and both are under the same system. They were neglected for years, so as apartments come available, they get re-done. I personally put a butt load of work into them.
And then I hand it off to a tenant, and hold my breath. Did we do well?
Well, with the three horsemen, we did well.
The first time it happened, I'm not gonna lie, I could have shed a tear. She had moved in, and unpacked. I went in to grab some papers, and it literally looked like I had designed the apartment for her furniture. NOw, I know-I technically designed the apartment template that I use for everyone's furniture, but go with it.
It looked incredible! Designer furniture and a nice imac in the corner. My favorite part was there was a closet that I actually put a bit of work into. It had been set up as a pantry closet with a lot of shelves, and I had taken them all out, painted them all white and had the wall color in behind. She opens it and had turned it into a shoe closet-almost like "thanks! I AM going to put that effort to use and turn it into a display closet, instead of dumping some cans of spagettios in there"
At the other building, there were two guys that moved in that had the same thing. Nice furniture that blended so well with the colors we chose and their apartments are spotless.
It really impresses me that people want to choose this apartment, as opposed to just any one that will do because they appreciate the details, the workmanship and the materials.
She annoys me sometimes, but not for the usual reasons. She is always friendly, and really understands that there is a difference between conversations regarding work, and just conversations between us.
She was our first really good tenant, and has lived here for 2 years. Her problem is, she really needs someone to guide her through life-because man, she does some crazy shit sometimes.
She has actually called and had to ask us to go in her place to turn the oven off-twice. What?
Car was going to be towed for parking on the street without insurance. What?
It goes on and on.
But here is the thing-she is always, ALWAYS appreciative of help. I can't remember what I did, but she came to our place that evening with a big thing of food for me. That wasn't even required, as a sincere thank you is more than I get from other people.
I do get really annoyed with the attitude of, "well, its your job-so get on it"
Ok. Well, in MY jobS on any given day I am behind. I wake up in the morning and I'm already late for work, and probably behind schedule.
So that's what I find on the list of the great people, which is increasing with every rental. They understand that I'm busy, and they appreciate when I stop my thing to help them out.
Compared to another person that FUCKING HATES ME, when she has an issue in her apartment, its awkward AS FUCK to be in there, I get this feeling that its my fault that the problem happened in the first place and its never enough.
She needed a plug replaced. OK. Easy job. Then she starts talking that all of them really should be replaced. Yeah, and I'm sure I can paint it out while I'm here, gut the bathroom and hose out your kitchen too.
Fuck off-with a smile!